Quality System

calidadWe are committed to the continuous improvement of our processes, through the constant reviewing of our internal system, for which we have procedures in accordance with ISO 9001:2000.

Our Quality Department is responsible of maintaining all records of transactions and customer service, putting the following controls and measurements:

  • Monitoring the generated customer agreements and the fulfilling of each one.
  • Generation and record of operating procedures.
  • Performance measurement for each process.
  • Releasing time measurement.
  • Generating and sending reports.


All summed up in the following Quality Policy:

"Comply with the service requirements specified by the customer ensuring legal certainty customs"


Scheduled Time For Customs Clearance

Under our quality parameters and procedures, we offer the following delivery times, from its arrival until dispatch or crossing:

  Time of Clearance   
Custom Days Hours  Urgent Shipments
Veracruz / Altamira 3 days Not applicable 48 hours
Manzanillo 3 to 4 days Not applicable 72 hours
Cd. Hidalgo, Chiapas 3 days Not applicable 48 hours
Aeropuero Cd. de México 24 hours 8 hours 8 hours
Nuevo Laredo / Laredo, TX 1 day Not applicable 12 hours

Contact Us

  • León, Gto.
    Blvd. Vasco de Quiroga No. 101
    4to. Piso, Despacho 402,
    Col. Los Gavilanes, CP 37270
  • Office: (477) 763 1705
  • Mobile: (477) 730 0738

At Manzanillo, Col.

  • Manzanillo, Colima
    Blvd. Miguel de la Madrid Hurtado
    No. 360-1
    Col. Tapeixtle, CP 28239

Cold & Dry Storage

  • Laredo, Texas
    1130 Black Diamond St.
    (3 km. Puente Columbia, NL), 78045